Ask Marc #14 – becoming a human-centered organization



In this webinar, we talked about how to become a human-centered organization: What’s the first step that you can take? What are challenges that you are likely to face? What are chances for first success moments? And who do you need to involve in the process?

This series was initiated as a place for folks to learn more about service design and journey mapping software. Our co-founder and CEO Marc Stickdorn and the Smaply team share their experience on how to embed and scale service design in organizations

More useful resources
Free journey mapping toolkit | https://www.smaply.com/blog/toolkit-journey-mapping
More learning resources on journey mapping | https://www.smaply.com/blog/
Try Smaply for free on https://www.smaply.com
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