Emily Taylor helps nonprofits adapt their top-down organizations into a bottom-up model that makes their mission, work and outcomes about people. Her human-centered design training helps us think outside of our bubbles to understand what motivates people to engage with organizations. At this Coffee Break, Emily explains human-centered design and how it helps nonprofits and other organizations succeed. Follow Emily at www.teenybig.com. Get more First Story Coffee Break content at www.firststorystrategies.com/coffee-break.