Human-Centred Design and the Public Sector

Mathan Ratinam, Lead Service Designer from the Digital, Design and Innovation branch in Victoria State Government shares some thoughts on human-centred design and the public sector.

As we’re all adapting to our current climate, human-centred design has become more important to helping public servants understand the needs of Victorians whose lives have been directly and indirectly impacted by the coronavirus outbreak.

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