Design is a vehicle to innovation – and a Human-Centered Design (HCD) thinking is a process that starts with the people we’re designing for, and ends with innovative solutions that are tailor made to suit their needs.
In this session, we will learn about the fundamental concepts of HCD, which include empathy, reframe, customer journey mapping crafting insights, jobs-to-be-done, among others.
This session was originally intended among the POWERinU Team, and was delivered and recorded last February 25, 2019.
If you wish to enhance your innovation competencies by learning about the foundations of Human-Centered Design Thinking, check this out!
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