Introduction – Human-centred design workshop

We’ll start the workshop with our objectives, some background on FutureGov, and why we believe human-centred design is useful for NGOs.

Before we start, please download your free Human-Centred Design Toolkit at This toolkit will be used throughout the workshop.

This workshop on human-centred design has been developed to help non-government organisations (NGOs) learn about the design thinking process and practice it with some guided activities.

This is Part 1 of 7 of the workshop.

Developed by FutureGov for the NSW Department of Finance, Services and Innovation, and the Social Innovation Council.

Video resources – Human-Centred Design Toolkit –