NAWRS 2018 Virtual Workshop: Human Centered Design for Social Programs 7-12-2018

This second session in the NAWRS 2018 Virtual Workshop featured presentations from three federal and local government experts on human centered design (HCD). NAWRS community members had the opportunity to learn about principles of HCD and their application to social services. What is HCD and why is it important? How can government promote and foster an HCD-oriented approach? What do providers need in order to realize the promise of HCD in practice? Panelists included:

-Blair Corcoran de Castillo, Design Strategist, The Lab at OPM
-Mari Nakano, Acting Design Director, Service Design Studio, NYC Mayor’s Office for Economic Opportunity
-Sasha Easton, Talent & Workforce Engagement Manager, Arapahoe/Douglas Works! Workforce Center

Organized by Edith Kealey, New York City Department of Social Services and sponsored by Abt Associates.