Smart cities. Human centered approach for cities.

Smart cities exist already more than ten years. Since then many technologies have been implemented. But what about Human centered approach for cities? When our smart cities start to generate solutions to deal with unemployment, poverty, criminal situation, improving private data protection and so on? Our approach for city making has to change from seeing a person as a unit, consumer or a customer to see him/her as a human with his needs, problems and emotions.
Please drop in comments what do YOU think about this?
Book Barcelona Smart City Tour by emailing me: