Solve and Serve: Using Human-Centered Design

Speaker: Juliana Good, Lead Changemaker Coach, University of New Hampshire Changemaker Education

Nearly all work done for the betterment of our world centers around one common theme: human interaction. How can you design solutions that best meet the needs of the community you serve? How can you gather useful feedback about the services you are providing, directly from the people receiving them?

The answer: Human-Centered Design. Whether you are a volunteer, a nonprofit leader, an educator, or someone in a civic engagement position, this hands-on, collaborative workshop will teach you how to design impactful solutions that effectively engage the people you serve and with those with whom you work.

Participants will participate with others attending to learn how to conduct an empathetic interview, turn information into purposeful action statements, and incorporate feedback to design solutions that really work.