Solving transport issues through human-centered design

Digital government involves more than using the latest technology and applications. It means going back to first principles: focusing on customer needs and figuring out the best way to meet them.

Transport for NSW’s Digital Accelerator uses human-centred design and brings together government, start-ups and industry to solve transport problems.

Learn about the way the Digital Accelerator works, and how it delivers better outcomes for customers.

Find out more in the State of the NSW Public Sector Report 2019: