Supply chain is a complex system spread across different functions and organizations. Systems thinking is the foundation of the supply chain discipline, yet it is invisible due to conflicting objectives and lack of alignment – commonly known as ‘silos’. As a result, the decisions made are sub-optimal, solving one part of problem and creating a bigger problem in the other part of the supply chain system. Systems thinking help managers make sense of complex data, make better decisions, manage change and create sustainable value for the business. For more information, go to
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