The secret behind good (public) products and services – Human-centred design workshop

What is the secret behind good products and services? We’ll uncover what good design looks like and the process to get there.

This workshop on human-centred design has been developed to help non-government organisations (NGOs) learn about the design thinking process and practice it with some guided activities.

This is Part 2 of 7 of the workshop.

Developed by FutureGov for the NSW Department of Finance, Services and Innovation, and the Social Innovation Council.

Video resources – Human-Centred Design Toolkit –