Human-centered design is a simple idea with powerful implications for technology: make sure the people for whom you’re building are in the middle of the conversation, from initial design to final implementation. By listening to the real problems of the people you’re trying to help, you can solve the right problems in ways that the users will want to use.
With #DemTools, NDI puts people in the center of the process when designing solutions to improve the capabilities and usability of technology for civic engagement and social impact. User needs encouraged NDI to include SMS messaging in FixMyCommunity, mobile responsiveness in DemGames, and a streamlined user interface in Civi.
Learn more at https://dem.tools/human-centered-design