What is Knowledge Management | Explained in 2 min

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In this video, we will explore What is Knowledge Management.
To maximise your productivity and performance it’s important that you utilise the resources that you have.

Knowledge Management is the process of capturing, distributing, and effectively using knowledge.
This process is relevant to big organizations as well as small businesses and individuals that want to maximise their productivity.
Many large companies have resources dedicated to internal Knowledge Management efforts, often as a part of their business strategy, IT, or human resource management departments.
But it’s also important for individuals to effectively handle their knowledge to improve their productivity and performance.
Let’s say that you constantly get queries from people about how much your services cost and what packages you offer.
If this is the case then replying to these queries individually is an inefficient use of your times. Instead, you can create a template email that you can copy and paste to work more efficiently.
Another alternative would be to add this information in your website so that you don’t get these kinds of queries at all.
Knowledge Management is really important when it comes to onboarding new people on your team and therefore it’s good to have resources for that.
Instead of individually explaining how things work you can simply share necessary processes and procedures with a new starter.
Knowledge management efforts typically focus on objectives such as improved performance, competitive advantage, innovation, integration and continuous improvement.
So if you utilise Knowledge Management in your life and in your business then you can definitely increase your productivity and performance.

I hope that you enjoyed this video and I was able to give you a quick summary of what Knowledge Management is and how it works. _________________

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